Electricity

The electrical current in Italy is 220 volts, 50 cycles alternating current (AC); wall outlets accept continental-type plugs, with two or three round prongs.

You may purchase a universal adapter, which has several types of plugs in one lightweight, compact unit, at travel specialty stores, electronics stores, and online. You can also pick up plug adapters in Italy in any electric supply store for about €2 each. You’ll likely not need a voltage converter, though. Most portable devices are dual voltage (i.e., they operate equally well on 110 and 220 volts)—just check label specifications and manufacturer instructions to be sure. Don’t use 110-volt outlets marked “for shavers only” for high-wattage appliances such as hair dryers.

Useful numbers

Emergency

• Carabineers: 112
• Police: 113
• Fire brigade: 115

Health

• First aid station: 118

Taxis

There are several convenient ways to book a taxi in Milan:

AppTaxi

This user-friendly app lets you book a taxi either in advance or on the spot. It’s an excellent option if you need to secure a ride to the airport early in the morning.

SMS Text

Text your location to +39 393 970 6969, and a taxi will arrive within 5 minutes.

Example text: [Your location] / [Your name] / Payment: ‘card’ or ‘cash’

Call

Call 026969 or 024040, and a taxi will arrive within 5 minutes.

Coffee & Tipping

When you take a coffee at bar (standing or sitting) it’s customary to leave 10 cent or 20 cent on the table while asking coffee. Usually you’ll receive a free glass of water (still or sparkling) near the cup of coffee. Restaurant tipping is left to the customer’s discretion, but the customary amount is 10% – 15%. It is also customary to tip bellhops, luggage handlers, at your discretion, For taxi drivers no tipping is required.

Smoking

Smoking is not permitted in the Congress facilities. Public health regulations prevents smoking in public buildings, on public transit and in all restaurants and lounges, except open site.